Terms

The sourcing engagement

The primary offer is white-glove sourcing of 20–100 confirmed U.S.-based Canvas UGC, Classic UGC or mixed-roster creators. Sourcing includes recruiting, human screening, commercial alignment, client approval coordination, agreement acceptance and a structured handoff. It includes one onboarding call and the replacement service described below.

A creator counts toward the delivered roster only after all of these requirements are met:

1. Matches your approved role, audience, location and format requirements.
2. Existing work and on-camera ability reviewed by GigMax.
3. Completed a live screen or structured one-minute camera audition.
4. Availability, cadence, compensation and relevant usage requirements confirmed in writing.
5. Approved by your team.
6. Accepted your agreement and onboarding timeline.
7. A handoff record with profile links, work samples, screening notes, rate, availability, format strengths and known risks.

Applications, prospective leads and unconfirmed shortlists do not count as delivered roster seats.

Delivery conditions

The 7–14-business-day delivery window begins after GigMax receives:

• An approved sourcing brief
• Target audience and U.S. creator requirements
• A creator compensation range
• Expected cadence and workload
• Usage requirements
• Your agreement or onboarding terms
• A designated approver who can respond within one business day

The clock pauses if your team delays approvals, materially changes the brief, or lowers compensation below the range used during sourcing.

45-Day Roster Protection

For 45 days after handoff, GigMax will replace an eligible creator who:

• Withdraws before beginning
• Ghosts during onboarding
• Misses the first agreed deadline without a documented reason
• Materially misrepresented their qualifications or availability

• One replacement per affected seat.
• Replacements are capped at 50% of the purchased roster.
• Protection does not guarantee long-term retention or content performance.
• Client-caused changes to compensation, workload, geography or scope are excluded.

This is a replacement service commitment, not a guarantee of future creator behavior. Contact razanorthbiz@gmail.com to discuss an affected roster seat.

Client responsibilities and separate costs

Your team provides an accurate brief, market-appropriate compensation, onboarding terms and a designated approver who can respond within one business day. Your business maintains the direct relationship with each creator and operates the program after handoff.

The sourcing engagement does not include:

• Ongoing daily creator management, feedback or approvals
• Creative production, editing or unlimited creative strategy
• Paying creators, creator compensation, tax filing or legal advice
• Products, shipping or software subscriptions
• Paid usage-right fees, whitelisting fees or media spend
• Guaranteed views, conversions, revenue or virality

Advisory and in-house program buildouts are selective custom engagements with separately agreed scope. A sourcing engagement does not automatically include these services.

Creator agreements, accounts and rights

Your agreement with each creator defines compensation, cadence, revisions, delivery expectations and relevant usage permissions. Canvas account ownership, access, posting expectations and disclosures must be defined in that agreement. Classic UGC rights must specify the agreed channels, duration and organic or paid use. Perpetual usage, paid usage and whitelisting rights are not automatic.

GigMax coordinates commercial alignment and agreement acceptance. GigMax does not provide tax filing or legal advice. Examples shown on this website do not transfer rights in that content to website visitors.

Participation and performance disclaimer

At handoff, confirmed creators have accepted the client’s agreement and onboarding timeline. Their future participation and behavior cannot be guaranteed. Eligible onboarding failures are addressed through the stated replacement policy.

Past results describe specific engagements and do not guarantee future views, virality, conversions or revenue. a0.dev and Gardenly reflect broader creator-program or campaign execution, not sourcing alone. Creator participation after confirmation and long-term retention cannot be guaranteed; eligible onboarding failures are covered by the stated 45-Day Roster Protection policy.

Creative execution, product fit, distribution, compensation and ongoing management affect campaign performance. Historical case studies are contextual examples, not predictions for another engagement.

Website and third-party services

Website copy describes the current offer; the written engagement agreement sets the terms of a specific purchase. Cal.com provides booking, and linked third-party services have their own terms and privacy notices. Please use the website and displayed materials lawfully and do not imply an affiliation or endorsement that has not been granted.

Questions

Contact North Media LLC at razanorthbiz@gmail.com with questions about the offer, an engagement or these terms.